These Terms & Conditions govern your access to and use of the y99com platform. Please read them carefully before registering an account or placing any bets or wagers. By using y99com, you agree to be bound by these terms in full.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User," "you," or "your") and y99com ("the Platform," "we," "us," or "our"). By accessing, registering on, or using any part of the y99com website or its associated services, you unconditionally agree to be bound by these Terms in their entirety.
If you do not agree with any provision of these Terms, you must immediately discontinue your use of y99com. Continued use of the platform following the publication of any amendment to these Terms constitutes your acceptance of the revised Terms.
y99com is strictly an adult platform. You must be at least 21 years of age to register an account or access any gaming or betting services on the platform. We maintain a zero-tolerance policy with respect to underage gambling. Any account found to belong to a person under the age of 21 will be immediately closed, and any funds in the account will be returned via the original deposit method, subject to satisfactory verification.
To create a y99com account you must provide accurate, complete, and current information including your full legal name, date of birth, and a valid contact method. You agree to maintain and promptly update your registration information to keep it accurate and current at all times.
Each individual may hold only one active account on y99com. Opening duplicate accounts — whether under the same name or different identities — is strictly prohibited. y99com reserves the right to close duplicate accounts and confiscate any balances or bonus winnings generated through them.
All users are required to complete identity verification (Know Your Customer, or KYC) before their first withdrawal can be processed. KYC documentation includes a valid copy of your Computerised National Identity Card (CNIC) or equivalent government-issued photo identification. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension pending verification.
You are solely responsible for maintaining the confidentiality of your y99com login credentials, including your username and password. You must not share your account credentials with any third party, permit any other person to access your account, or use another person's account under any circumstances.
You must notify y99com support immediately upon becoming aware of any unauthorised access to, or use of, your account. y99com will not be liable for any loss or damage arising from your failure to comply with the security obligations set out in these Terms. However, we will take all reasonable steps to assist you in securing your account once notified.
You represent and warrant that all information provided to y99com during registration and throughout the duration of your account is true, accurate, and not misleading. Providing false information constitutes grounds for immediate account termination and forfeiture of any outstanding balance.
y99com accepts deposits and processes withdrawals in Pakistani Rupees (PKR) via the following methods: JazzCash, EasyPaisa, HBL Bank Transfer, UBL Bank Transfer, Meezan Bank Transfer, and standard bank wire transfer. All transactions are processed in PKR. No foreign currency conversions or forex charges are applied by y99com.
The minimum deposit amount is Rs 500. Individual deposit limits and method-specific limits are displayed in the cashier section of your account at the time of transaction. y99com reserves the right to amend minimum deposit thresholds with reasonable notice.
Withdrawal requests are processed within standard banking timeframes following completion of KYC verification. y99com does not charge a platform fee on standard withdrawals; however, your bank or mobile wallet provider may apply their own charges, for which y99com bears no responsibility.
Withdrawals may only be made to a payment method that is registered in your name and that has been used to make a deposit on your account, or that has been verified by our compliance team. y99com reserves the right to request additional documentation before processing any withdrawal request.
All bonuses and promotional offers made available on y99com are subject to individual promotion terms published alongside each offer. General eligibility requires that the user hold a verified account in good standing. Bonuses are available to eligible users aged 21 and above only.
Unless stated otherwise in the individual promotion terms, all bonus funds are subject to a wagering requirement before any associated funds may be withdrawn. The applicable wagering multiplier, eligible games, and time limit are specified in the relevant promotion terms. Wagering with bonus funds on certain game types — including but not limited to live dealer games and specific table games — may be excluded or contribute at a reduced rate toward wagering requirements.
y99com maintains robust systems to detect bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, placing offsetting bets to meet wagering requirements without genuine play intent, and exploiting errors or technical glitches. Any account found to be engaged in bonus abuse will have its bonus and associated winnings voided and may be permanently suspended.
y99com reserves the right to modify, suspend, or withdraw any promotion at any time and without prior notice, provided that such modification does not adversely affect the position of users who have already accepted and partially or fully complied with the terms of an existing promotion.
Each game and betting market available on y99com is governed by its own specific rules, which are accessible within the relevant game or market interface. In the event of a conflict between specific game rules and these general Terms, the specific game rules shall prevail with respect to that game or market.
All bets placed on y99com are subject to acceptance by the platform. y99com reserves the right to refuse, limit, or void any bet at its sole discretion, including where it suspects errors in published odds, technical malfunction, or suspicious betting patterns.
In the event of a technical error, system malfunction, or manifest error in pricing, y99com reserves the right to void affected bets and return the relevant stakes to the player's account. The platform's decision in such circumstances is final. No compensation will be paid in respect of gaming sessions or wagers affected by technical faults beyond the return of the original stake.
In-play (live) betting markets — including live cricket betting on PSL and international matches — are offered subject to real-time data availability. y99com may suspend or close any in-play market at any time without notice. Bets accepted prior to a market suspension remain valid unless voided under the error provisions above.
The following conduct is strictly prohibited on the y99com platform. Engaging in any of the following may result in immediate account suspension or permanent ban, forfeiture of balances, and reporting to relevant authorities where applicable:
All content on the y99com platform — including but not limited to logos, graphics, game interfaces, software, text, and design elements — is the exclusive intellectual property of y99com or its licensed content providers. Nothing in these Terms grants you any licence or right to reproduce, distribute, modify, publicly display, or commercially exploit any content from the platform without the prior written consent of y99com.
The y99com name, logo, and associated marks are trademarks of the platform. Unauthorised use of these marks is strictly prohibited and may result in legal action.
To the maximum extent permitted by applicable law, y99com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the platform — including but not limited to loss of funds, loss of data, or loss of business opportunity.
y99com's total aggregate liability to you in respect of any claim arising from or related to your use of the platform shall not exceed the total amount deposited by you into your y99com account in the thirty (30) calendar days preceding the event giving rise to the claim.
y99com makes no warranty, express or implied, that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. You access and use y99com at your own risk.
y99com is committed to promoting safe and responsible gambling practices for all its users. We enforce the 21+ age restriction without exception and provide the following responsible gaming tools to all registered users:
If you believe your gambling is causing harm to yourself or those around you, we strongly encourage you to use the self-exclusion tool and seek support. Full details of our responsible gaming framework are available on the Responsible Gaming page.
You may close your y99com account at any time by contacting our support team. Prior to closure, any pending bets will be settled in accordance with standard rules and any remaining verified balance will be returned to you via your registered payment method, subject to standard KYC and withdrawal procedures.
y99com reserves the right to suspend or permanently terminate any account at its sole discretion, including where: a user has violated any provision of these Terms; a user has engaged in prohibited conduct; a user's account has been flagged for suspicious activity; or where required by applicable law or regulatory obligation.
Upon termination, your right to access y99com ceases immediately. Clauses relating to intellectual property, limitation of liability, and governing law survive termination. Any verified balance in a legitimately operated account at the time of termination will be returned to the user unless the termination arises from a breach of these Terms that entitles y99com to withhold such funds.
y99com reserves the right to amend these Terms at any time. Where changes are material, we will provide reasonable notice to registered users via the email address or contact method associated with your account, or through a prominent notice on the platform. Continued use of y99com following the effective date of any amendment constitutes your acceptance of the revised Terms.
We recommend that you review these Terms periodically to remain informed of any updates. The effective date at the top of this document reflects the date of the most recent revision.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction under which y99com holds its international gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be referred to binding arbitration in accordance with the rules of the relevant licensing authority's dispute resolution framework.
Nothing in this clause prevents either party from seeking urgent injunctive relief from a court of competent jurisdiction where necessary to protect its rights pending the outcome of arbitration.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the y99com support team. Support is available 24 hours a day, 7 days a week via live chat directly on the platform.
For written correspondence, you may reach us at: [email protected] (plain text — not a clickable link).
For responsible gaming concerns specifically, please visit our dedicated Responsible Gaming page for full guidance on the tools and support resources available to you.
A plain-English summary of what y99com commits to, and what we ask of you.
y99com enforces an unconditional minimum age of 21 for all users. Every account undergoes age verification during KYC. Underage accounts are closed immediately with stakes returned.
All deposits, withdrawals, and balances on y99com are processed in Pakistani Rupees. No currency conversion charges are applied by the platform. What you deposit is what your balance reflects.
All y99com games use independently certified random number generators. Odds and game outcomes are not manipulated. Published house edges reflect actual game mathematics — no surprises.
Every promotion on y99com carries clearly stated wagering requirements, eligible games, and expiry periods. No bonus terms are buried in small print — all conditions are displayed at the point of offer.
Deposit limits, session timers, reality checks, and self-exclusion are available to all users at no cost. y99com actively encourages players to use these tools to keep their gaming in check.
Any question about these Terms, a transaction, or a game outcome can be raised with the y99com support team via live chat at any hour. Response times are typically within minutes.
Cricket betting, live casino, slots — all in PKR with local payment methods. 21+ only. Play responsibly.